Delivery Information & Returns



UK

Standard Delivery

Within 4 working days: From £3.95
• Your orders will be sent out via the most suitable carrier, depending on size and weight.
• A signature may be required on receipt.
• If you are not around to take delivery of your parcel, the carrier will leave a calling card telling you how you can pick it up.

Next Day Delivery

Available all week excluding Weekends and Bank Holidays: £5.95
• Orders placed between Monday and Friday, must be placed by 12pm to ensure delivery the next day.
• Orders placed all day Saturday and up to 12pm Monday will be delivered on Tuesday.
• Orders placed on a bank holiday will be delivered in 2 working days.
• We will deliver your parcel between 9am and 6pm. Our carrier does not deliver on Sundays or Bank Holidays.
• A signature may be required on receipt.
• Next Day Delivery is not available to the following postcodes: AB31, AB33 - 38, AB44, AB45, AB51-56, BT, GY, HS1-9, IM, IV1-56, JE, KA27-28, KW1-17, PA20-78, PH19-50, TR21-25, ZE1-3.
• If you are not around to accept your parcel, the carrier may leave it with a neighbour, or in a safe place (i.e. hidden from sight and protected from the rain) if they think it is safe to do so. A calling card will be posted through your door to let you know this has been done.
• If the parcel can't be left in a safe place or with a neighbour, the carrier will take it back to the local depot, and leave you a card telling you how you can pick it up.

USA & CANADA

click here to view the full list of countries we deliver to

Standard Delivery only - approx. 3 working days *.
Cost subject to weight**

1 2 3
£7 £15 £20

*Please note that delays can occur in customs, and these delays are beyond our control.
**The cost of shipping is calculated automatically according to what you have purchased and all you will need to do is select the delivery zone on the billing page to add the appropriate shipping costs. Please note that most orders require a signature on receipt.
Important: Extra Identification may be requested from customers purchasing from overseas. Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.

Important: Extra Identification may be requested from customers purchasing from overseas. Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.

WESTERN EUROPE

click here to view the full list of countries we deliver to

Standard Delivery only - approx. 3 working days *.
Cost subject to weight**

1 2 3
£5 £12 £15

Important: Extra Identification may be requested from customers purchasing from overseas.
*The cost of shipping is calculated automatically according to what you have purchased and all you will need to do is select the delivery zone on the billing page to add the appropriate shipping costs. Please note that most orders require a signature on receipt.

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